Frequently Asked Questions

A superbill is a detailed document provided by a healthcare provider to a patient after a visit, summarizing the services rendered. It typically includes information such as the patient's name, date of service, diagnoses (with ICD codes), procedures (with CPT codes), provider details, and the total cost of the services. While not a formal bill, a superbill serves as a key tool for patients seeking reimbursement from their health insurance, as it contains all the necessary information insurers require to process claims.

To self-submit a superbill to your insurance company, start by receiving and reviewing your superbill and receipt as proof of payment. Then, fill out your insurance provider's claim form, which is typically available digitally on their website. 

Attach the superbill  document to the completed claim form, along with any other required documentation, such as proof of payment. Make copies of all documents for your records. 

Finally, submit the claim to your insurance company via mail or online submission through their member portal. The claim will process according to your benefits and the cost will be applied to any applicable deductible or out of pocket maximum for out of network services. 

It may take up to 30 days for your to receive any applicable reimbursement, determined by your benefits, from your insurance provider. The amount reimbursed will depend on your insurance providers allowed amount for out of network services.